For the past 10 years or so, the final weeks of August have been overtaken by preparations for my daughter’s big back-to-school event. Our shopping list may have progressed from pencil cases, lunch boxes and cute outfits to iWatches and designer backpacks – not to mention the latest in jeans that at around $230 feature a built-in mobile device battery charger – but the principle has not changed. We apparently need this stuff to fit in and be successful.
But where does a “Back-to-school Mattress Sale” or a “Huge Back-to-school minivan clearance” fit in? Is it just me, or do you get the feeling that BTS is now an official holiday shopping season, not unlike the US Black Friday that we seem to have embraced as a Canadian tradition?
I see a few forces at play:
1. The power of the academic year cycle
2. The severe challenges of retail, both physical and online, to compete in an oversaturated, mass-merchandised environment
3. The consumer mindset that we must have the latest and best everything but, driven by non-stop sales, always for a bargain
4. The teenage years. Sigh
For anyone who has ever been a student or a supporter of one (read: all of us), the psychology of September is powerful It’s a time for new beginnings, first impressions and exciting challenge.
So how will you make the most of this mindset in your practice? As we all settle back into our routines, might this be a good opportunity to organize some classroom training to refresh your staff competency and ensure the best possible productivity and workflow? Call us – we’ll pack a lunch.
August 2015 – Another year stronger. Another year wiser. Another year of delighting clients. Happy 38th anniversary to us!
ABEL customers build practice efficiency, viability and patient engagement on the foundation of our advanced practice management and clinical solutions for dental and medical practices in North America.
“During our 38 years in business, the delivery of healthcare has undergone amazing changes. To support our thousands of clients in caring for their patients and to retain our industry leadership status, we have tackled and achieved numerous milestones. Today, the technology and service needs of healthcare professionals continue to evolve and we are committed to exceeding their expectations every step of the way.” Arun Rele, President and CEO.
ABEL’s services go far beyond the provision of exceptional software solutions. Our expert team guides each client through conversion, implementation and training to maximize practice effectiveness and productivity. Personalized attention, reliable 24/7 technical support and ever-evolving product improvement promotes ongoing peace of mind.
“We are especially proud of the way our knowledgable, experienced Associates add value to our customers’ businesses. As a team, we provide a high-quality, effortless experience that positions ABEL users for long-term success.” Angela Spinks, Vice President of Business Partnerships and Sales.
ABEL: 38 years of Dedication to Customer Happiness
A top-performing team = success! But getting your team to that level may seem overwhelming. This brief article outlines a few excellent practices that can help: Building a better dental team
Siler, H. (July 22, 2015). 5 Ways to Build a Better Dental Team [Blog]. Retrieved from https://microcopydental.com