As pioneers of practice management software about to celebrate our 40th anniversary in Canada, we are very gratified to see how technology has evolved to support every aspect of the dental practice. Today, the office that is operating without digital support is the rare exception.
On the surface, this is a great achievement. Yet when I dig deeper, as I frequently do in business development initiatives, I am surprised at how few dental teams are actually utilizing their technology investment to its full potential. Some may be limited by their choice of simple software that satisfies only basic tasks like scheduling. But many others have invested in more robust software that is just waiting to be optimized.
Wherever you sit, it’s time to seriously examine the state of your technology. Increased competition; heightened consumer expectations; the quest for planet-friendly, paperless solutions; cybercrime… these are among today’s external pressures that will continue to impact your success. For a dental practice more specifically:
- The security and privacy of your data is more important than ever, yet has never been more at risk.
- Cloud computing presents the opportunity for huge advances in the speed, mobility, reliability, and storage capacity of data. It can be more cost effective and quicker to deploy while improving the efficiency of backup and recovery.
- Integrated communication portals enable amazing levels of practice/patient interactivity, heightening patient engagement and loyalty.
- From a reporting and analytical perspective, your practice data can offer a wealth of valuable insights. Awareness and measurement of your KPIs – Key Performance Indicators – is a gateway to continuous improvement.
If you are not yet tapping into the power of your software, maybe it’s time for a digital makeover… let’s talk! On Monday, June 26th, ABELDent Inc. is partnering with Microsoft Canada to present an evening of insight that has the potential to transform the success of your practice. Join us in person or online for this event by pre-registering today.