Establishing and Monitoring Key Objectives for Dental Practice Success (Part 3 of 3)

In Part 1 of this series, the concept of Practice Management by Objectives (PMBO) was introduced. The first two objectives of the methodology were outlined; achieving financial targets and increasing hygiene and treatment plan acceptance. Objectives 3 and 4, growing/retaining your patient base and advancing your scheduling were covered in Part 2 of this series. This post concludes the series with Objectives 5 and 6.

OBJECTIVE 5: SAVE TIME AND MONEY BY TRANSITIONING TO PAPERLESS 

Implementing electronic charting and digital radiography result in administrative synergies that are not possible with paper records. A complete patient profile is maintained by efficiently integrating all information related to the patient in one electronic chart. Benefits of transitioning to a “paperless” dental practice include: 

  • Elimination of transaction double entry, manual errors, and inconsistent information 
  • More complete and legible charts through customizable template data entry 
  • Dynamic record-keeping by accumulating historical data that can be viewed incrementally by date 
  • Minimizes need for organizing, retrieving and filing charts and radiographs 
  • Time-saving and reduced confusion by allowing access to data from any place on the network 
  • Requires less floor space
  • Improved data protection since clinical data previously on paper charts can now be backed up
  • Protection of patient and practice privacy 

OBJECTIVE 6: STAFF EMPOWERMENT FOR ENHANCED SOFTWARE EFFICIENCY & SECURITY  

Your goals and objectives including the ones described above and part 1 and 2 of this blog series aren’t achievable without buy-in and participation from a well-informed and trained dental team.  Your team especially needs to be well-versed in how to use your dental practice management software to effectively to ensure the data required for monitoring your practice performance is entered accurately and can be retrieved easily in the desired format.  

With the increasing threat of cyberattacks, the entire team should be well versed in data security measures so that your practice is protected from data breaches. Environmental threats and hazards such as fires, storms, floods, power failures, and electrical surges can cause serious – sometimes irreparable – damage that can destroy your business in the absence of proper planning. 

To summarize, you can use the practice objectives and recommendations outlined above to articulate to your dental team, your own specific goals and practice objectives in a clearly defined way.  The use of KPIs will allow you to quantify your expectations and monitor your progress in meeting them.   But remember, all this is only possible with the right dental team in place.

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