3 Ways Efficient Dentists Lead Their Practice

Leadership is one of the main cornerstones of a healthy organization. Many dentists own and operate their own dentistry practice, but some offices work as a conglomerate. Whether you are an office manager or a practicing dentist, knowing what to do as a practice leader will strengthen your team. This blog post delves into three ways to harness your leadership skills to promote and maintain an efficient dental practice. 

1. Foster a healthy workplace culture from the top-down 

Your practice’s workplace culture defines how your team members feel while working in your office, and by extension, how they behave. For instance, if they are too comfortable, team members may sometimes forget to maintain their professionalism in the office. If staff are uncomfortable in the work environment, however, they may behave rigidly or nervously, also negatively impacting their performance, and by extension, the quality of service given to your patients. Additionally, team members working in a thriving environment contribute to the office’s culture, often harmonizing with other team members.  

Fostering a healthy workplace culture is vital for maintaining a thriving dental team. Some pointers to take into consideration include: 

  • Make sure your practice’s mission statement is made clear to new hires from the very beginning. 
  • Encourage the behaviours you want to see in your office by setting an example. Employees tend to mirror what they see in the workplace. 
  • Reward team members and hold them accountable – providing constructive criticism as feedback maintains a safe work environment and provides room for growth for the team member. Remember to be fair and consistent when giving feedback. 
  • Be proactive with feedback, whether it is positive or negative. Providing no feedback may make existing problems larger in the long run and result in team members feeling unappreciated. 

2. Prepare your staff with problem-solving skills

As a practice leader, you are one of the people who decide how your office handles problems and how to mitigate problems. One aspect of preparedness is making sure your team members know the correct protocol when handling difficult situations or individuals. Educate your team members on what they should do or say if they encounter a problem with a patient, visitor, or co-worker. Guide your team members on the correct protocol for these issues. Preparing your team to face these situations with confidence dissolves tension when the time comes and may help prevent problems entirely.

While you can prepare your team as best as you can, there will always be a chance for unforeseeable problems to come up. While you won’t anticipate every issue that may occur, you can still prepare your team with diverse problem-solving skills, which are crucial when facing an unanticipated situation.

3. Provide resources and opportunities for learning 

Dental offices are symbiotic; the office’s front and back need to work in harmony to be efficient. Before this can happen, team members need to learn the best practices for the tasks associated with their roles. Aside from putting care into an initial training program for new hires, some other ways you can provide resources for your team include: 

  • Registering for CE courses as a group throughout the year 
  • Attending dental conferences (including virtual trade shows) – these shows have valuable educational material and CE courses for your team. 
  • If you recently updated or transferred a software or system in your practice, set aside some time for training the whole team on the new workflows. 
  • Sometimes, team members may need reminders on how to use equipment or software properly. For example, if someone regularly forgets to use a built-in charting system favoring leaving detailed notes, they likely need a reminder. Ongoing education is almost always required in the workplace. 

By providing the resources for your team’s ongoing learning, you set your team, and by extension, your practice up for success. Ensuring everyone in your practice is implementing best practices is a surefire way to maintain a team-centric attitude and foster office motivation. 

4 Reasons for Attending Dental Conventions

Dental conferences and trade shows are among the longest-standing traditions in the industry. Dental professionals, stakeholders, exhibitors, and various other guests attend conferences and trade shows commonly held in convention centres or hotels.  

The reasons for attending are different for everyone; some attendees may go for the continuing education (CE) courses; some want to expand their professional network, some for the social opportunities, while others may want to go for the experience. Depending on the location, these conventions often attract dental professionals from all over the world and foster connections between people associated with the industry. 

This year, several trade shows and conferences are being taken online due to health and safety measures. This unique format has been used in the last few months to facilitate connections while also prioritizing social distancing and public health. ADA’s Florida Dental Conference, for instance, is operating virtually this year. While this format eliminates the aspect of travelling to a new place, having a virtual conference creates an opportunity for attendees that otherwise may not have been able or willing to attend a physical exhibition. Additionally, scientists have found that in many cases, virtual conferences allow for better experiences for attendees and stakeholders due to more control for moderated discussions, more attendees, reduced carbon emissions, and lower travel expenses.  

This week’s blog outlines five reasons to attend dental conferences and trade shows, whether virtual or physical.  

1. Opportunity for CE credits 

As a known requirement for dental professionals, continuing education credits are often available from educational sessions or modules at conferences or trade shows. If you are looking for potential CE credits, be sure to do research on the sessions you sign up for to see if they are offered with the module.  

2. Outside insights & networking

Attending trade shows and connecting with new individuals allows you to learn about how other industry practices operate, which is useful in comparing your differences. Comparing your current practice’s business model with other dentists in the community is a great starting point when conducting a SWOT analysis of your practice. You can also learn why other professionals in the field may favour certain technologies or methods over others, providing you with a new perspective and ongoing appreciation of the industry. 

In addition to gaining outside perspectives, attending virtual and physical conferences provides an opportunity for networking with other professionals in the field. Along with meeting new people, new opportunities arise for potential practice changes, partnerships, retirement plans, and other chances to improve your practice in ways you may not have thought of before.  

3. Go for the experience

If you haven’t been to a conference in any capacity, attending one for your first time may not be what you expect. While physical trade shows in the past have been quite busy, with many having thousands of visitors, virtual conferences are a new ballpark. Despite this, there are still many reasons to attend an online trade show. For example, many vendors you may have inquiries for are set up for easy access with minimal wait times. Often, you may have an opportunity to privately message or reach out to a speaker that you have questions for. Lastly, if you missed a specific session or livestream, there are usually recordings (especially for sessions that you register for), whereas at a physical conference or trade show recordings may be limited. Of course, attending a physical trade show can be an exciting experience for the first time, to say the least. There are countless things to do, many vendors to talk to, and hundreds of potential new connections.  

4. Learn what is new in the ever-changing field of dentistry. 

The exhibit hall is a world of opportunity for conference attendees. Perhaps there has been a technology or vendor you have been interested in incorporating into your practice prior to attending the show. Whether virtual or physical, attending a conference is a great opportunity to talk to the companies that you think are interesting and may benefit your practice. There may be special pricing or additional benefits by seeking vendors out at these shows. Interactions with vendors at their booths tend to be more valuable, personal, and informative by giving you the chance to ask anything you may be wondering about the vendor.

3 Reasons You Should Keep Your Software Up To Date

In a Pew Research Center study on Americans and cybersecurity, roughly one out of ten people do not update their smartphone software at all. While ignoring software updates poses a major risk to the individual user’s security, a staggering number of people still choose to stay with the older version of the software. Why is this the case? 

Patrick Boblin writes on this issue in an article regarding the reasons people avoid updating their computers. Some of the reasons Boblin lists include compatibility issues, having a bad prior experience, and being comfortable with the way their system currently runs. One specific reason that stands out is that people don’t understand why they need to update their systems so frequently, and as a result, have less security. 

The reasons Boblin brings up go beyond computer or smartphone updates. Many users ignore software updates, especially if they seem tedious, or the changes are not adequately explained. In today’s blog, we want to emphasize the importance of keeping your software up to date, especially the software you use for your dental practice. 

Security 

First and foremost, software updates are created to maximize the user’s security. Technologies are always changing and unfortunately, so are viruses and other threats to your system. To stay up to date on the best security, it is crucial to update the latest version of any software you are using to keep your information protected. These updates provide the best possible defense systems to prevent cyber-attacks before they become a problem for your practice. 

Bug prevention and elimination

When software updates are published, the new version usually accounts for bugs that have been reported by users. Even if you or your team has not experienced any of the corrected bugs, updating to the latest version of the software eliminates the chances of that bug happening to you in the future. And if you have experienced one or more of the bugs, there is no need to continue to live with and negative impact. Updating your software frequently prevents both ongoing and potential frustration that can be the result of software issues.   

It’s best practice 

Making the most of your dental software’s capabilities is the best practice for your team and your patients. Continually updating to the most recent version prevents errors, maximizes your software’s capabilities, and simplifies your team’s workflow. Downloading the latest updates also means you are taking full advantage of your dental software and getting the full value out of the product that you use every day. 

Essentially, your software is continually updated to provide you with the best possible product to make your daily tasks more efficient and secure. It is beneficial to keep up to date on the latest developments for your security, as well as ease-of-use, whether it is your smartphone’s operating system or your dental practice’s scheduler.